Open to Solutions Architect roles

Jorge Garduño
I build the system — not just the plan.

Solutions Architect · Technical Project Manager

7+ years turning complex IT and telecom requirements into shipped systems. I run an independent consulting practice delivering AI-driven platforms — a launched MVNO and a production multi-location ERP. I define the requirements and architecture, then lead a senior team and AI tooling to build them.

📍 Mexico City · Remote ✉ j.arturo.garduno.f@gmail.com ☎ +52 56 4004 8461
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MVNO line target (live at 250)
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Years delivering IT & telecom
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Platforms built end to end
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1 AI agent + 3 operational bots (live)
// Selected work

Telecom & retail, architected end to end

Each of these I scoped, designed, and shipped — from network integration and data model to automation, AI, and go-to-market.

Flagship · MVNO

TuFon — Mobile Virtual Network Operator

Tesseracto (consulting) · Aug 2025 – Present

An independent consulting practice that designs and stands up MVNOs for Mexican brands — integrating directly with Addinteli's MVNE API, running over Altán Redes' wholesale network.

  • TuFon MVNO is live with ~250 active subscribers (via Addinteli), scaling toward a 10K-line target; onboarded white-label client MeshNet.
  • Designed, built & delivered the TuFon Hub — a complete digital BSS over Addinteli's API (catalog & plans, charging/recharges, activation, balance, IMEI check, portability). Handed off to the operator; go-live gated by their MVNO/OMV regulatory authorization (IFT).
  • Built provisioning & notification automation with n8n, WhatsApp (Evolution API), and Telegram bots.
  • Built the customer site in Astro (auto-recharge, balance inquiry, recurring card payments).
  • Productized two tiers (Basic / Premium-with-AI-agent) with per-client white-label panels.
▚ TuFon stack — system architecture
Customers
WhatsApp · Telegram · Web (Astro)
│ requests ▼
TuFon Hub
n8n automation · BI layer · AI agent · payments
│ Addinteli MVNE API ▼
Altán Redes
Wholesale mobile network
🏪

Tienda Top — Retail ERP

Nov 2025 – Present · most complete system after TuFon

Architected the production ERP (PHP / MariaDB) that runs a multi-location business — inventory, POS, cash-session control, purchasing, payroll, and finance. I defined the data model, modules, and permission rules; the team and AI tooling implemented them. Delivered role-based access across 7 roles, 3 operational Telegram alert bots, and a conversational AI agent ("Top Agent") on n8n that answers natural-language questions over the ERP API. Manages multi-million-MXN inventory across 50+ purchase loads.

🤖

AI & Automation Layer

Cross-project capability

The thread across everything: a conversational AI agent grounded in live ERP data — querying the operational database through MCP so answers stay accurate and current. I right-size the retrieval architecture to the data: structured retrieval where volume is small, and vector RAG (embeddings on Pinecone / Supabase pgvector) when a larger corpus justifies it. For TuFon I built the same read-only pattern over Addinteli's query endpoints (balance, plans, IMEI). Plus Claude Vision OCR, Telegram bots for real-time ops, and AI-assisted development to compress delivery timelines.

Solution Architecture MVNO / Telecom Digital BSS n8n Automation AI Agents · LLM RAG · Vector Search Addinteli API Altán Redes PHP / MariaDB REST APIs MCP Servers Telegram / WhatsApp Bots Claude · Vision OCR Astro Mercado Pago ServiceNow (Admin/PA) Power BI Power Automate Agile & Waterfall Process Optimisation Team Leadership Knowledge Engineering
// How I work

An AI-augmented operating model

I didn't just adopt AI tools — I built my whole delivery around them, backed by a documented knowledge system and a small senior team.

🧠

A "second brain"

Obsidian × Claude Code

A structured Obsidian knowledge base wired into Claude Code as an AI engineering assistant — a retrieval-augmented context layer the assistant pulls from on demand. Every project carries persistent context, architecture decisions, and runnable automations, so nothing is lost between sessions and onboarding is near-instant.

👥

The team I lead

Senior consulting team

Alfonso — senior data analyst (mathematical engineer, ex-Santander & Citibanamex risk data); a senior developer who implements the architecture I define; and Dani — technical support and junior developer. I review their work, mentor, and keep delivery on track.

🧭

My role: architect & direct

Requirements → solution → delivery

I define what we need — requirements, solution design, and architecture — then direct the team and AI tooling to build it. I'm the translator between business goals and technical delivery, owning the lifecycle from architecture through deployment and tech support.

// Experience

Career timeline

Tesseracto — MVNO Solutions Architect & Technical Consultant
Aug 2025 – Present

Design and stand up MVNOs for Mexican brands on the Addinteli / Altán stack. Own architecture, automation, AI, and go-to-market.

  • TuFon MVNO live with ~250 active subscribers via Addinteli, scaling toward 10K; onboarded MeshNet.
  • Designed, built & delivered the TuFon Hub (digital BSS) + architecture; operator deploys once its OMV regulatory authorization clears.
  • Ran MeshNet's 200-SIM onboarding and documented a repeatable OMV process.
Tienda Top — ERP Solutions Architect & Delivery Lead
Nov 2025 – Present

Defined requirements and architected the production ERP that runs the company's daily operation; led delivery with my team and AI tooling.

  • Inventory, POS, cash sessions, purchasing, payroll, and finance dashboards (PHP/MariaDB).
  • Role-based permissions (7 roles), 3 operational Telegram alert bots, and the "Top Agent" conversational AI agent (n8n).
  • Directed performance and audit work (indexing, pagination, query optimisation).
AT&T — Specialist, Project Management
Apr 2018 – Apr 2025

End-to-end PM for customised mobility projects (static IP, personalised pricing) using agile & waterfall.

  • Led cross-functional teams across time zones; established standardised SLAs.
  • Built ServiceNow onboarding docs + performance analytics; interactive Power BI reporting.
  • Created the issues log / tool-recommendation matrix adopted across the business unit.
IX — Jr. Project Manager
Jan 2017 – Nov 2017

Drove digital transformation for analog clients using Agile, Scrum, Lean Startup, and Lean UX.

  • Ran client discovery, owned timelines, and led marketing transformation & rebranding.
🎓 B.Sc. Systems Engineering — ongoing 📜 ServiceNow System Administrator 📊 Data Science Bootcamp — TripleTen (2025)
// References

People who can validate the work

Alicia Correa
Addinteli / Bait Negocios (Mexico's #3 mobile carrier) · CEO, Tienda Top
direccion@tiendatopmx.com ☎ +52 1 56 5964 3777 LinkedIn ↗
Valeria A. Merlo Pérez
Associate Director, Technology — AT&T · former director
☎ +52 1 55 2856 5649 LinkedIn ↗
Edna Correa
Operations — TuFon
hola@tufon.mx ☎ +52 1 56 3628 4283

Let's talk architecture.

Open to Solutions Architect / Technical PM roles — telecom, SaaS, and AI-driven platforms.